See Why Our Customers Recommend DDG

Behind the reviews

Peek into the process

Step inside the heart of DDG, where every window and door is built with precision, pride, and care. From expert engineering to meticulous hand-finishing, our team ensures every detail meets the highest standards before it leaves the factory.

From factory to front door

Meet the experts who bring your vision to life. Every DDG installation is handled by our own in-house team, no contractors, no compromises. With decades of experience, our fitters take the same pride on-site as our craftsmen do in the factory, ensuring excellence at every stage.

Frequently asked questions

Normally within 48 hours from email/ visit, you will receive written quotaion via email.

This often depends on the condition of the site and how complicated it might be. Usually, a two-man team of fitters will complete three to six windows per day.

  • A confirmation of your styles, openings, glass spec & colour options will be required
  • This will be put into a formal order.
  • Thereafter, a deposit will be required.
  • A site survey will be booked, to take accurate measurements for manufacturing.

Yes, we only use our own fully trained and accredited installers for all of our jobs.

  • If on attendance it is deemed there are no faults/ warrantee issues, then a call out charge of a minimum £80.00* +VAT will be chargeable. If the call out charge is not paid, then all warrantees will be invalidated.
  • All warranty call-outs, must be made in writing.
  • You must either email [info@ddgwindows.co.uk] or write DDG Windows ltd, 844 Romford Rd E12 5JP.
  • We will require a copy of your Guarantee, and a photo/video of the problem.
  • Once this is received – we will arrange an appointment for an engineer to visit [Normal working hours from Mon- Fri 9-5PM
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